FAQs

About Products

Are your idols handcrafted?

Yes, all our idols are handcrafted with precision and devotion using premium materials.

What materials are used in the idols?

Our idols are made using marble powder coating with a 1 gram gold finish, silver plating, and decorated with pure silk saree.

Do the idols come with lighting?

Yes, our idols feature a beautiful 3-light effect setup to enhance their appearance.

Will the product look exactly like the images?

Since all idols are handmade, slight variations in color or design may occur, making each piece unique.

Size & Customization

What sizes are available?

18 × 15 inches — ₹4,500
20 × 21 inches — ₹9,000
22 × 25 inches — ₹13,000

Can I request a custom size or design?

For custom orders, please contact us directly via phone or WhatsApp.

Orders & Shipping

How long does delivery take?

Orders are delivered within 5–10 business days depending on your location.

When will my order be shipped?

Orders are processed within 2–4 business days after confirmation.

How can I track my order?

Tracking details will be shared via SMS or email once your order is shipped.

Payments

What payment methods do you accept?

We accept secure online payments through trusted payment gateways (UPI, Debit/Credit Cards).

Is Cash on Delivery (COD) available?

COD availability depends on your location. Please contact us to confirm.

Returns, Refunds & Cancellation

Can I return the product?

No, since our products are handcrafted and religious in nature, returns are not accepted.

What if I receive a damaged product?

Please inform us within 24 hours and share an unboxing video along with photos. We will provide a replacement or refund.

Can I cancel my order?

Yes, orders can be cancelled only before dispatch.

Support & Contact

How can I contact Siddhivinayak Arts?

📍 Mirajkar Tikti, Eagle Pride Building, Basement of Sarthi Hotel, Kolhapur – 416012, Maharashtra

📞 Phone: +91 75175 12727

📧 Email: siddhivinyakarts@gmail.com

Do you have a physical store or workshop?

Yes, you can visit our workshop at Mirajkar Tikti, Eagle Pride Building, Basement of Sarthi Hotel, Kolhapur – 416012, Maharashtra.

Additional Information

Are these idols suitable for gifting?

Absolutely! Our idols make perfect gifts for festivals, housewarming, and religious occasions.

How should I take care of the idol?

Keep the idol in a dry place and clean gently with a soft cloth. Avoid harsh chemicals.

Do you offer bulk orders?

Yes, we accept bulk orders for events and temples. Contact us for special pricing.